A3 - Practical problem-solving according to Toyota

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  practical exercises

Solve problems quickly and in a structured manner

PPS (practical problem solving) is the engine of continuous improvement, which in turn is the backbone of the Toyota production system. Root causes of problems are revealed with PPS and sustainable improvements developed. Solving problems is how an organisation learns. The more managers and employees learn and mutually communicate what they have learned, the closer a company is to becoming a 'learning organisation'. After 40 years of Lean, one method remains outstanding: the A3 Report. Compared by many users with the 8D Report which is used merely as a form of complaints handling, the A3 Report enforces the development of problem solving skills. The mentor guides his mentee with the help of the report to an unbiased perception of the problem, as free from judgement as possible, in order to find the true root cause.


You will learn about Toyota's tried-and-tested approach through practical problem solving with an A3 report and recognize the difference to traditional methods such as 8D. You will learn a comprehensive theoretical framework in connection with practical examples on-site in the Manufacturing department. Here, you can gather some initial experience working on a real problem case and its solution in small groups and discuss issues with managers on site.

The seminar will be in German language.


  • Good Practical application using a real problem at the plants of swarco or Wagner
  • Compilation and visual preparation of figures, data, and facts
  • Possible effects of A3 reports on leadership tasks
  • A3 as an integrational method e.g. of Ishikawa and 5W for a profound cause analysis
  • Risks and added value of 5W
  • Distinction between fault and problem and symptom, cause and effect


Your hosts:

For many decades, the name SWARCO DAMBACH has stood for quality and innovative, individual solutions in systems for securing, steering and regulating road traffic. Founded in 1925 and headquartered in Gaggenau, Baden, DAMBACH is now part of the international SWARCO Group, a full-service provider of products, systems, services and solutions for road marking, signage, traffic signalling and traffic management.

Wagner AG - a company that relies on tradition and ensures progress. As a leading supplier of material-neutral solutions made of metal and plastic as well as the compounds of these materials, Wagner AG is a reliable and highly productive partner of the automotive and mechanical engineering industries. In the development, design and production of assemblies, components and parts in die casting, injection moulding and hybrid processes, customer-specific solutions are the engine for innovation and top performance.

Target group
Specialists and executives from production, production-related business units and development
Your contact person concerning organizational topics
Margret Messerle
Contact data contact person
Phone: +49 7024 8056 188, E-mail: margret.messerle@staufen.ag
Price (plus VAT)
1790.00 EUR
Further price information
Participants from companies that are members of the Schweizerischer KMU Verband (SKV) receive a 10% discount (not cumulative) if their membership number is given.
Maximum capacity
Ulrich Beck
Stefan Broschk
Dominik Bühlmann
Henning Franke
Freda von Stackelberg
Zu Gast bei / visiting: